Our fast-acting, responsive team of experts take pride in helping our clients get their boilers running again as quickly as possible – without compromising on our exceptional standard of work. Whether your boiler is leaking, lacking pressure, making strange sounds, or simply isn’t producing any hot water, we’re capable of devising an effective solution, quickly. To arrange an emergency boiler repair callout in Suffolk, please get in touch with our friendly team over the phone on 01473 840210. We’ll be happy to assist you.
Professional Boiler Repair Service in Suffolk
Whether you’re in need of an unexpected emergency boiler repair, or simply seeking advice, our experienced team of Gas Safe registered engineers are able to offer a bespoke solution, tailored to your property’s unique requirements. Here is an overview of what you can expect when you arrange a boiler repair with us.
What to Expect from a Boiler Repair Service
B. A. Boyle and Son are committed to providing an excellent level of service, from your initial consultation through to completing the boiler repair, and beyond. We won’t ever leave you in the cold – our Gas Safe registered engineers are trained professionals, dedicated to finding an effective answer to your problem.
Our expert engineers encounter a few common issues on a regular basis, that may indicate your boiler is in need of repair. If you are concerned that your boiler is not functioning as it should, contact us online or over the phone to discuss your options and arrange a visit from one of our boiler repair engineers.
Boiler faults we frequently come across and repair include:
What should I do if my boiler breaks down?
Boiler failure, particularly in the depths of the cold winter months, can be uncomfortable, frustrating, and stressful – however, it’s important to keep calm, and follow the correct procedure in order to ensure you’re able to get it back up and running again as quickly as possible.
- Firstly, identify the signs of boiler failure. Though these typically equate to a loss of hot water or heat, it’s also important to note if there’s a yellow, orange, or generally ‘lazy’ pilot light, any strange noises, irregular water pressure, condensation, or highly increased gas consumption/electricity bills (indicating efficiency issues).
- If the boiler’s screen displays an error number, note it down.
- Turn the boiler off and contact an emergency Gas Safe registered engineer to repair or replace the boiler. If there are soot marks around the boiler or a noticeable smell of gas in the air, call the emergency gas line on 0800 111 999.
- Take steps to ensure you and your household members are able to stay warm in the time leading up to repairs, particularly where the elderly or children are involved.
To arrange an emergency boiler repair callout in Suffolk, please get in touch with our friendly team over the phone on 01473 840210. We’ll be happy to assist you.
What is the Gas Safe Register?
The Gas Safe Register is a formal index of businesses across the UK, Isle of Man, and Guernsey (typically within the construction, engineering, and plumbing industries) that are legally permitted to carry out ‘gas work’ - which may include the handling of piped natural gas, alongside liquid petroleum gas. All gas engineers in the UK must be present on this register by law.
In order to successfully acquire a place on the gas safe register, businesses and their associated engineers or plumbers must complete a range of core qualifications - ensuring their knowledge and skills are of a suitable standard to complete gas work safely and to a high standard. B. A. Boyle’s gas engineers and plumbers hold all relevant domestic gas safety certificates and can be found under number 668561 on the register.
Is a broken boiler covered by home insurance?
Boilers are one of the most frequently used appliances in UK homes and boiler breakdown is a common issue. Unfortunately, in the majority of cases, standard home insurance will not cover the cost of a boiler repair.
That said, while your insurance provider is unlikely to pay for the repair or replacement of your broken boiler, it’s possible that they will pay for any damage that is caused by the faulty appliance, such as water damage if your boiler is leaking. Alternatively, you may be able to purchase additional protection with your provider that does cover your boiler. If you do, make sure to pay close attention to the terms and conditions, as your boiler may be too old to qualify for extra cover, or there may be hidden requirements such as servicing your boiler a certain number of times. You can find out if your broken boiler is covered by checking your insurance policy documents or calling your provider for further information.
If you’re in need of an emergency boiler repair callout in Suffolk, contact B. A. Boyle and Son today to speak to one of our experienced Gas Safe registered engineers.
How much does it cost to fix a broken boiler?
The cost of a boiler repair varies greatly, depending on what is wrong with your boiler and the extent of the fault. Minor boiler repairs such as replacing the fan or gas valve are likely to cost anything from £100, while you might have to pay closer to £400 for more serious repairs.
The price you pay will depend on a number of factors, including the type and age of your boiler. Older boilers are typically more costly to repair, as replacement parts tend to be more expensive. Where you live can also impact how much it costs to repair your broken boiler, as engineers may charge different amounts depending on where in the country they are working.
When choosing an engineer to fix your boiler, you should always ensure they have the necessary credentials. B. A. Boyle’s Gas Safe registered engineers are fully qualified to safely and efficiently repair your boiler – get in touch to book your free consultation.
How long will it take to repair my boiler?
Fixing a broken boiler can take anything from between one and two hours for a simple boiler repair, to a few days for a more complex job. If you have an older boiler then the repair may take longer, as it can be harder and more expensive to find replacement parts. Companies will commonly offer you both fixed price and time-based repairs – if you opt for the latter then the longer the fault takes to fix, the more you’ll be charged.
B. A. Boyle and Son’s fast-acting and responsive boiler repair engineers are fully equipped and qualified to fix your broken boiler. To arrange your boiler repair, contact us today, either online or over the phone.
What is the most expensive part of a boiler?
Replacement boiler parts vary in price, depending on the model, brand, and type of boiler you own. Boiler engineers will also often charge different prices for the same part, based on where you live. Generally, the most expensive and important boiler parts to replace are the pump, fan, heat exchanger, printed circuit board (PCB), burner, and diverter valve. If more than one of these parts is faulty, or if your appliance is old, then it might be worth considering a replacement boiler instead.
At B. A. Boyle and Son, we take pride in helping our clients get their boilers running again as quickly as possible. If you require a new boiler, our Gas Safe registered engineers are also pleased to offer a bespoke new boiler installation service*. So, contact us today for a free, no-obligation consultation, where a member of our team will be happy to offer advice.
What should I do if I suspect a gas leak from my boiler?
For safety, modern boilers are designed to burn gas in a sealed chamber, but occasionally something can go wrong. Signs that your boiler is leaking include a smell of gas, black stains above or near the boiler, extra condensation on your windows, or a yellow or orange pilot light (the flame should be blue). Additionally, a carbon monoxide detector can help alert you to the presence of odourless gas.
If you suspect your boiler is leaking gas, you should open all windows and doors immediately, extinguish any naked flames, and call the Gas Emergency Services on 0800 111 999. If you feel unwell, you should get fresh air and seek medical advice.
For gas boiler repairs in the Suffolk area, contact B. A. Boyle and Son today for a free consultation with one of our expert boiler engineers.
Why is my boiler leaking water?
The first sign that your boiler is leaking might be that it stops working due to low pressure, or loses pressure quickly after you top it up. A leaking boiler is likely to be caused by one of the following issues:
- The pressure relief valve could be releasing extra pressure
- The heat exchanger could be damaged
- Your heating system pipes may have been badly sealed
- If your boiler is old, some parts might have stopped working
- If your boiler is new, it might not have been installed properly
Most faults are repairable, but in some instances, a leaking boiler may indicate that it’s time to invest in a new one. If you live in the Suffolk area and your boiler is leaking water, contact B. A. Boyle and Son for a free consultation with one of our Gas Safe registered engineers who will be happy to help.
Can an old boiler be repaired?
It is certainly possible to repair an old boiler – however, it tends to be more expensive than repairing a newer appliance. If your boiler is over 10 years old, then high-quality replacement parts will be much harder to come by, meaning they are likely to cost more and may take longer to find. Furthermore, an old boiler is likely to breakdown again in the future, as all parts of the boiler will have experienced wear over the years. If your boiler is 10-15 years old, the most economical option is often to replace it with a new one.
If you are considering whether or not your old boiler is worth repairing and are located in the Suffolk area, contact B. A. Boyle and Son today to book a free consultation with one of our experienced Gas Safe registered engineers, who will be able to advise you.
Why is my boiler making a banging noise?
If your boiler is making a banging noise, it probably means there is a build-up of sludge or limescale within your boiler’s heat exchanger. Known as ‘kettling’, this creates a restriction, causing water to overheat and steam. Kettling is a common problem in hard water areas such as the South East of England and can reduce the lifespan of your boiler if ignored. To repair the fault, a Gas Safe registered engineer can carry out a chemical flush to clear the build-up of sludge and limescale.
Your boiler could also be making a banging noise if there is a leak caused by corroded pipework, or if a faulty thermostat is causing your heating system to overheat.
If your boiler is making an unusual sound and you are based in the Suffolk area, contact B. A. Boyle and Son today for a free, no-obligation consultation with one of our experienced boiler repair engineers.