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Terms & Conditions

1) The provided estimate/quotation, as attached, is for itemised works only and does not cover any additional works that may be required due to unforeseen circumstances or as required by the customer. Costs for such work will need to be agreed upon prior to commencement of the same.

2) The standard hourly rate for full-time operatives is £35. For trainee operatives, the rate is £22 an hour. Engineers and electricians have a rate of £45 an hour. B. A. Boyle & Son’s standard initial callout charge, including the first hour of labour, is £100 until 20:00. If you make a callout after 20:00, the callout charge will be increased to £150, including the first half hour of labour.

3) Unrestricted access to all work areas will be required at all times, with all personal belongings either set aside, and protection applied, or removed to avoid potential damage. We will supply hard floor protection and dust sheets for flooring and large objects; however, we cannot accept responsibility for any possible damage to personal items left in the work area or unprotected. In the event that furniture or personal effects have to be temporarily relocated or removed to gain access then additional costs may apply.

4) Our usual working hours are 08:00 until 16:00 Monday to Friday and, if required, Saturday 08:00 until 12:00. Labour rates are charged in addition to the items quoted. All labour charges are based on a standard working day. Additional hours worked on any given day will be charged accordingly.

5) Waste materials will only be removed from the site if provision has been made and is stated on the quotation provided. Should there be a requirement to remove waste that has not been accounted for then additional charges will apply accordingly.

6) We will require access to a safe and adequate power supply for the duration of work.

7) WC and washing facilities to be provided for operatives if not denoted on the estimate or no provisions are made for an on-site chemical WC

8) Payments for works will be required by return on receipt of invoices. BACS is our preferred method of payment and account details are provided on all invoices.

9) All goods/materials supplied & installed, or supplied only, will remain the property of B. A. Boyle. (Bespoke Carpentry & Building Services Ltd) until payment has been received in full.

10) All relevant public liability and insurance certificates can be provided upon request.

11) All our workmanship carries a 12-month guarantee from completion of works. This also includes any products manufactured and installed directly from B. A. Boyle. (Bespoke Carpentry & building services Ltd); however, this guarantee does not include failure of any components or materials supplied from other companies/suppliers. Should any component part or supplied material fail then guarantees will need to be sought from the supplier.